Fi999's Terms and Conditions — The Complete Member Guide

Fi999 (hereinafter referred to as the "Platform" or "we") is an international online gaming platform that provides entertainment gaming services to adult users in Bangladesh and other countries. These Terms and Conditions constitute a legally binding agreement between fi999 and its members.

By registering an account, playing games, claiming bonuses, or using any service on fi999, you agree to be bound by each clause of these Terms and Conditions. Terms may be updated from time to time, and your continued use of the platform after any changes constitutes acceptance of the revised terms.

Fi999's Terms and Conditions are provided in Bengali so that every Bangladeshi member is fully aware of their rights and responsibilities. In the event of any discrepancy between language versions, the English version shall prevail.

You are required to provide accurate and complete information when registering with fi999. Opening an account with false information is a direct violation of fi999's Terms and Conditions and may result in account closure at any time.

• Each individual may register only one account — multiple accounts using the same device, IP address, or identity document are strictly prohibited.
• The name, date of birth, and mobile number provided at registration must be accurate.
• Fi999 may require you to complete an identity verification (KYC) process before processing a withdrawal.
• Members are solely responsible for keeping their account password secure.
• Transferring or selling an account is strictly prohibited.

Fi999 strictly prohibits gaming by minors. You must be at least 18 years of age to use the platform. Age verification is a mandatory requirement under fi999's Terms and Conditions.

Additionally, residents of countries or regions where online gaming is prohibited by law may not use fi999. Compliance with the local laws of your jurisdiction is entirely your own responsibility.

Fi999 supports fast and secure transactions via popular mobile banking services in Bangladesh, including bKash, Nagad, and Rocket. The payment process under fi999's Terms and Conditions is as follows:

Withdrawals will be returned to the same payment method used for the deposit. Withdrawals to third-party accounts are strictly prohibited.

• Withdrawals may be held until bonus wagering requirements are fully completed.
• Fi999 may request additional verification for suspicious transactions.
• Fi999 is not liable for delays caused by banking errors.

Fi999's bonus and promotion offers are exclusive benefits for members. However, each bonus comes with specific terms that must be followed. Key information regarding bonuses under fi999's Terms and Conditions:

• Each bonus comes with specific wagering requirements (betting conditions) — typically ranging from 10x to 30x.
• After claiming a bonus, all conditions must be met within the specified time limit.
• The same bonus cannot be claimed more than once.
• Bonuses are non-transferable and cannot be shared with other members.
• Fi999 reserves the right to modify or cancel any bonus offer at any time.
• A bonus may be cancelled if misuse or manipulation is suspected.

All games on fi999 are powered by certified RNG (Random Number Generator) technology, ensuring every outcome is completely random and impartial. Games from world-class providers such as JILI, JDB, and Fa Chai are regularly audited by independent third parties.

Under fi999's Terms and Conditions, members are required to comply with the following:

• Any attempt to manipulate game outcomes is strictly prohibited.
• Using bots or automated software to play games is strictly prohibited.
• Exploiting any game software error or bug for personal gain is prohibited.
• All game results are final and cannot be appealed unless a technical error is involved.

The following activities are strictly prohibited on the fi999 platform. Violations of these Terms and Conditions may result in permanent account closure and forfeiture of all funds:

• Money laundering or transactions involving illegal funds.
• Creating multiple accounts to claim bonus benefits (multi-accounting).
• Unauthorized access to or hacking of another member's account.
• Impersonating fi999 staff to deceive other members.
• Coordinated fraudulent activity against the platform.
• Intentionally exploiting any game vulnerability or bug.

Fi999 reserves the right to temporarily suspend or permanently close an account under the following circumstances:

• Violation of any clause of these Terms and Conditions.
• Failure to complete KYC verification or providing false information.
• Suspicious financial transactions.
• If an account remains inactive for an extended period (more than 12 months).
• At the member's own request (self-exclusion).

Fi999 will generally notify a member before closing their account; however, in cases of serious violations, immediate action may be taken.

Fi999 takes the protection of your personal information seriously. Data collected during registration is used solely for service delivery, verification, and compliance with legal obligations.

• Your information is never sold to third parties.
• All transactions are secured with SSL encryption technology.
• Information may be disclosed to authorities in the event of a legal investigation.

For more details, visit our Privacy Policy Read the page.

Fi999 accepts no liability for the following:

• If a game is interrupted due to loss of internet connection.
• If a transaction is delayed due to a third-party payment gateway.
• If account details are compromised due to the member's own negligence.
• If a game fails to run due to an issue with the user's device or software.
• Due to unexpected technical disruptions or server downtime.

Fi999 is committed to delivering a high standard of service and works to resolve any technical issues as quickly as possible.

Fi999 reserves the right to amend these Terms and Conditions, in whole or in part, at any time. Updated terms will be published on the platform, and members will be notified via email or in-app notification.

Continued use of the platform after updated terms are published will be considered your automatic acceptance of the new terms. If you do not agree to the revised terms, you will have the option to close your account.

If you have any questions or comments about these Terms and Conditions, please contact the fi999 support team. Our support team is available 24 hours a day, 7 days a week.

For responsible gaming support, visit our Responsible Gaming Visit the page.